Website: https://coolhaus.co
Company: Coolhaus (a subsidiary or affiliate of CoolHaus LLC)
Contact: privacy@coolhaus.co

1. Information We Collect

We may collect:

  • Personal data (e.g. name, email, shipping address, phone number)
  • Payment data (handled by secure third-party providers)
  • Technical data (IP address, browser info, cookies, device type)
  • Behavioral data via tools like Google Analytics, Meta Pixel, and email platforms

2. How We Use Your Information

Your data is used to:

  • Process and ship orders
  • Respond to customer inquiries
  • Send marketing emails (only if you opt in)
  • Improve website performance and user experience

3. Sharing of Information

We do not sell your personal data.
We may share data with:

  • Payment processors (e.g. Stripe, PayPal)
  • Fulfillment and shipping partners
  • Marketing and analytics platforms (e.g. Klaviyo, Google, Facebook)
    All partners comply with data privacy regulations and are contractually required to protect your data.

4. Your Rights

Depending on your region (e.g. CCPA in California, GDPR in Europe), you have the right to:

  • Access, correct, or delete your data
  • Opt out of data processing for marketing purposes
  • Request information on how your data is used

To make a request, contact: [privacy@coolhaus.co]

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Analyze traffic
  • Personalize content
  • Serve targeted ads
    You can manage your cookie preferences via your browser or our cookie consent tool.

6. Security

We implement strong security measures to protect your data, but no system is 100% secure. Always safeguard your own account credentials.

7. Retention

We retain your data only as long as necessary for order fulfillment, legal requirements, or customer support purposes.

8. Changes to This Policy

We may update this policy periodically. Any significant changes will be posted here and, where appropriate, communicated via email.